Shipping policy

Orders are typically processed within 1-3 business days. Once your order ships, you'll receive tracking information by email. 

Standard shipping is $6.99 for orders under $75. Orders of $75 or more ship free within the United States. 

Free local pickup is available at checkout. Pickup orders are typically ready within 24 hours. You’ll receive an email when your order is ready for pickup. Please wait until you receive the ready-for-pickup notification before arriving.

Estimated transit time is generally 3-5 business days after your order ships, although carrier delays can occasionally happen. 

Please double-check your shipping address before placing your order. Resilient Thread is not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout. 

If your package arrives damaged or appears to be lost in transit, contact us at connect@resilientthread.com with your order number and we'll help you figure out the next step.